Cancellation Policy

Introduction At Zeeno Tech, we understand that plans can change and there may be circumstances when you need to cancel a service. This Cancellation Policy outlines the terms and conditions under which you can cancel your engagement with us, and it applies to all our services including web development, app development, and promotional services.

Notice of Cancellation

1. Services: If you wish to cancel a service, we require you to notify us at least [Insert number of days] days before the scheduled delivery or implementation date. Cancellations must be made in writing by sending an email to contact@zeenotech.com.
2. Products: For cancellations regarding products, such as pre-built software or tools, you may cancel your order within [Insert number of hours/days] hours of purchase provided that the digital product has not yet been downloaded or activated.

Cancellation Before Work Begins If you cancel your service before we commence any work, you may be eligible for a full refund or partial refund depending on any costs already incurred by Zeeno Tech in preparation for your project. We will provide a detailed breakdown of any such costs.

Cancellation After Work Begins

1. If you cancel after we have started the work but before completion, you will be responsible for the cost of the hours worked and resources used up to the point of cancellation. A detailed invoice outlining these costs will be provided to you.
2. For ongoing contracts, such as monthly web maintenance or promotional campaigns, please notify us at least [Insert number of days] days before the next billing cycle. Failure to notify within this period will result in the charge for the next cycle.

Refunds Refunds for cancelled services will be processed according to the terms set out in our Refund Policy. Please refer to our Refund Policy for detailed information on eligibility and processing.

Modifications to Services If a cancellation request is due to a desire to modify the scope or direction of a project, we encourage you to discuss this with us directly. We strive to accommodate your new requirements and adjust the project scope and fees accordingly.

Force Majeure Neither party shall be liable for any failure to perform its obligations where such failure is as a result of Acts of Nature (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of electricity or telephone service.

Contact Us If you have any questions or concerns about our Cancellation Policy, please contact us at:

• Email: contact@zeenotech.com
• Phone: +91 92418 45816
• Address: Mansurpur Chamrua, Block- Marwan, Muzaffarpur, 843113, Bihar

Policy Updates Zeeno Tech reserves the right to modify this Cancellation Policy at any time. Changes will take effect immediately after being posted on our website. We encourage you to periodically review this policy to stay informed of how you can manage cancellations.